Having run a company for many years we have built up lots of old surplus equipment which usually end up on Ebay.
This week we sold an item which was lost between being advertised and being sold. It was an old drive which has been sitting around for years and likely ended up in the recycle bin. We ended up with our first Negative feedback in 5 years so all really disappointed. We contacted the buyer, apologised and credited back as soon as we realised but still got a negative. Some people!
Lets hope we can survive this and keep on selling.